When something on your store breaks, slows down, or falls behind on updates, we fix it. This is reactive, technical work booked as needed — per incident or as a block of hours — not a standing monthly commitment.
Need someone to run the store day to day instead? See Managed Services.
Technical health only: the things that stop a store from loading, checking out, or staying secure.
Site-down emergencies, white screens, and checkout failures. We diagnose the cause, restore service, and tell you afterward what actually happened and what prevents a repeat.
Broken carts, failed order emails, plugin conflicts, PHP errors, and pages that render wrong after an update. We trace the fault to its source rather than patching the symptom.
Slow product pages, bloated queries, oversized images, and caching that was never configured properly. We profile the store, fix what is measurably costing load time, and confirm the gain.
WordPress core, WooCommerce, theme, and plugin updates applied on a staging copy first, then to production with backups in place. Security patches go out promptly rather than waiting for a window.
Server moves, domain and SSL changes, staging environment setup, and hosting that has outgrown the store. Migrations are rehearsed before cutover so orders do not go missing.
The problems no one can reproduce — intermittent payment declines, a tax rate that calculates wrong on some orders, an integration that silently stopped syncing. We find it and document what we found.
Some requests arrive here but belong to a different engagement. Payment gateways, merchant accounts, and B2B wholesale payment methods are covered on Payment Processing. Restricted or high-risk categories are covered on High-Risk E-Commerce. Layout, CSS, and visual changes are covered on UI/UX Design.
Tell us what it's doing and we'll tell you what it will take to fix. Booked per incident or as a block of hours, with no retainer required.